Frequently Asked Questions

Do you offer personalization?

Yes! Personalization is available on certain products by adding your own custom text to our existing designs. You can replace the example text shown with your own words. Please note that we do not create fully custom designs — personalization is limited to updating the text on the design you select.

What is your return policy?

All sales are final — we do not accept returns, exchanges, or cancellations. Please be sure to check sizing carefully in the product listing photos before placing your order.

Buying for multiple people?

Each listing includes one (1) item only. To create matching sets for family, friends, or groups, please add each item to your cart separately.

How long does production and shipping take?

• Production time: 2–3 business days
• Shipping time: 3–8 business days (depending on your location)

Clothing Care Instructions

• Wash cold, inside out
• Tumble dry low or hang dry
• Do not iron directly on the print

How do I contact you?

If you have any questions or run into an issue with your order, please feel free to contact us at: support@buycustommerch.com